Why do we treat personal data?
The personal data collected are intended primarily to respond to requests for information and contact, contractual management, provision of services and communication of changes to the services subscribed, but may, with their consent, also be used in the disclosure of new services and news related to the companies of GRUPOCERTUS, in carrying out evaluation surveys and in legally obligatory information actions.
What personal data are collected?
Typically, the personal data collected is limited to the Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other data necessary for the supply of products or services may be collected.
In addition, when sending e-mails, statistical data are collected that allow us to know the behavior of each subscriber in relation to the e-mail received.
How are personal data collected?
In general, personal data are collected when subscribing to and/or awarding one of our services, and some of the personal information is mandatory to provide the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your partner or employee application for operations and management of the website, for fraud prevention and to maintain a record of your contact details.
We always respect your right to privacy and do not collect personal information about you without your prior explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have nothing to do with those purposes for which they were initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
The website is not directed at persons under the age of 18, so we request that these minors do not use the website and do not provide us with personal data through it.
We expressly request that you do not send us any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union association, genetic information, biometric information, data relating to the health or data relating to a natural person's sexual life or sexual orientation. This personal data will be deleted immediately.
What is the period of retention of personal data?
It should be noted that the personal data you provide to us will be kept for a maximum period of ten years.
However, in certain cases, we may keep the data for longer periods, in particular when the Law so imposes.
The right of access, rectification, and updating of data
In accordance with the applicable legislation, you are guaranteed, as the holder of the data, the right at any time to access your personal data, request its rectification or addition, oppose the processing of the data, with the exception of strictly necessary to provide the service and / or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You can request any of the aforementioned actions, using the most convenient and accessible means to your needs, establishing communication with us through the contacts:
Alameda Roentgen 2A - 1ºE, 1600-759 Lisboa
Tel. +351 217 121 050
If you ask us to delete some of your personal data or your totality, some of the requested services may not be provided to you, keeping the personal data necessary to fulfill your legal obligations.
We reserve the right to request access to identifying elements of the petitioner in order to prove their identity.
Dissemination of information to third parties
We do not sell or market your data.
In the scope of its activity, we may use third parties to provide certain services, which may imply access by these entities to personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing on these entities to put in place appropriate technical and organizational measures to prevent any unlawful processing of the data and to ensure its availability, integrity, and confidentiality.
Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when necessary for the resolution of disputes relating to billing and for activities related to the protection of public security, defense and security of the State and to the prevention, investigation or detection of criminal offenses.
Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our customers and users.
In this sense, we follow the best information security management practices, requiring our employees to strictly comply with strict standards, ensure the security of personal data communicated to us, and cannot use such data for any purpose other than those defined in the contract , nor correlate them with other data that are in their availability.
We alert you to the fact that the data circulating on the Internet is not totally protected against possible deviations, being the communication of access passwords, passwords, confidential codes and any sensitive information made under its entire responsibility.
All changes will take effect immediately upon posting on the website.
We are not liable for damages resulting from viruses that may infect the user's computer or network, or other property, by virtue of access to our website with the transfer of content from it to the user's computer or network.
Contacts, questions, and issues
If you have any questions or concerns, or if you wish to update, delete or change any personal information we have related to you, or if you have a concern about how we handle any privacy issues, you may contact us using the most convenient and accessible to their needs, through the following contacts:
Alameda Roentgen 2A - 1ºE, 1600-759 Lisboa
Tel. +351 217 121 050
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What they are and what they are for
Cookies are small text files that a site - when visited - places on a user's computer or mobile device through the browser. Inserting these cookies enables the site to recognize the device the next time it is visited, thereby enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
The cookies used here do not collect information that identifies the user, containing only generic information, namely the way users enter and use the sites or, in addition, in which zone of the country/countries they access the site, etc. In fact, the information Retained is only related to user preferences.
The cookies implemented on GRUPOCERTUS site can be of the different typologies described below.
Essential Cookies - Allow site navigation and use of your applications, such as accessing secure areas of the site through login. Without these cookies, services that require it cannot be provided.
Analytic Cookies - Analyze how users navigate the site and monitor site performance, allowing you to deliver a high-quality experience by customizing the offer and quickly identifying and correcting any issues that arise. Specifically, performance cookies are used to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on the use of the site, you may also use these cookies to highlight articles or services of the site that are thought to be of interest to users. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information.
Functional Cookies - Allows you to recall user preferences. As an example, cookies avoid the need to enter the name each time the user accesses the site. Functional cookies are also used to provide advanced services, such as commenting on an article. Briefly, feature cookies retain user preferences for site usage, so you do not need to reconfigure the site each time you visit.
Third-party cookies - Measure application success and third-party advertising effectiveness.
For more information on cookies visit http://www.allaboutcookies.org